《咨询师三大核心技术》课程介绍
一、课程背景:
1.本课程主要助力新手生涯咨询师勇敢迈出咨询的第一步:
现实中,很多新手咨询师学习了理论知识,却仍然不敢上路做咨询。其实,生涯咨询的本质——是一场“以解决问题为目的”的沟通过程,掌握咨询沟通中的三大核心技术:倾听,回应总结和提问技术,就能很好地助力新手生涯咨询师开启咨询之旅。
2.课程融合了生涯和心理相关信念和技术,让心理和生涯咨询师能够拓展各自的相关技能:
现实中,很多生涯来访者,也同时伴随一些心理咨询的需求,同时,心理咨询的来访者也会问到生涯相关问题。所以,本课程同时融合了生涯和心理学的一些技术和理念。以更好地满足心理咨询师对生涯技术的需求,也能满足生涯咨询师能够在咨询沟通中,很好地运用一些心理学的相关理念和技术。
二、课程收获:
本课程中讲到的咨询三大核心技术,也是一项可迁移的助人技能,学会“三大核心技术”,就能做到切换视角,一切以对方为中心,并达到以下神奇效果:
1.让新手咨询师快速上手咨询,给来访者力量,并能带来访者走出困境;
2.在职场上建立良好的人际关系,和同事之间沟通无障碍;
3.在谈判中一举获胜,并能赢得对方认可,实现三赢;
4.在生活中与家人愉快沟通,收获幸福快乐的人生。
三、课程大纲:
目录
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主题
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第一部分导学
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1.生涯咨询师的成长树
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2.咨询案例感知
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3.新手咨询师上路的三大“核心关键”
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4.三大核心技术是可迁移技能
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第二部分倾听技术
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1.倾听的含义
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2.倾听的重要作用
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3.咨询师提升倾听力的三大核心修炼
(1)学会3F倾听术
(2)掌握结构化倾听的技巧
(3)具备听话外音的能力
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第三部分回应总结技术
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1.回应总结的含义
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2.回应总结的作用
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3.回应总结的常见方式及使用技巧
语言回应技巧:
(1)复述总结式
(2)感性回应式
(3)积极回应式
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第四部分提问技术
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1.提问的四大分类
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2.提问的四大原则
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3.咨询中常见提问技术及使用技巧
(1)封闭和开放式问题及使用技巧
(2)促进来访者思考的八大类提问技术
(3)先跟后带的提问技术
(4)“检定语言模式”在咨询中的提问技巧
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教材介绍
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The problematic instruction:
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==> ${(channel.parent.attr.jiaocaiShow?split('||'))[1]} [on line 248, column 18 in WEB-INF/t/cms/www/progressive/include/课程详情.html]
in include "../include/课程详情${channel.attr.courseXiangqing}.html" [on line 102, column 17 in WEB-INF/t/cms/www/progressive/channel/课程栏目_子栏目.html]
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Java backtrace for programmers:
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freemarker.core.InvalidReferenceException: Expression (channel.parent.attr.jiaocaiShow?split('||'))[1] is undefined on line 248, column 20 in WEB-INF/t/cms/www/progressive/include/课程详情.html.
at freemarker.core.TemplateObject.assertNonNull(TemplateObject.java:125)
at freemarker.core.Expression.getStringValue(Expression.java:118)
at freemarker.core.Expression.getStringValue(Expression.java:93)
at freemarker.core.DollarVariable.accept(DollarVariable.java:76)
at freemarker.core.Environment.visit(Environment.java:221)
at freemarker.core.MixedContent.accept(MixedContent.java:92)
at freemarker.core.Environment.visit(Environment.java:221)
at freemarker.core.Environment.renderElementToString(Environment.java:1594)
at freemarker.core.StringLiteral.getStringValue(StringLiteral.java:101)
at freemarker.core.StringLiteral._getAsTemplateModel(StringLiteral.java:86)
at freemarker.core.Expression.getAsTemplateModel(Expression.java:89)
at freemarker.core.Assignment.accept(Assignment.java:90)
at freemarker.core.Environment.visit(Environment.java:221)
at freemarker.core.MixedContent.accept(MixedContent.java:92)
at freemarker.core.Environment.visit(Environment.java:221)
at freemarker.core.ConditionalBlock.accept(ConditionalBlock.java:79)
at freemarker.core.Environment.visit(Environment.java:221)
at freemarker.core.MixedContent.accept(MixedContent.java:92)
at freemarker.core.Environment.visit(Environment.java:221)
at freemarker.core.Environment.include(Environment.java:1508)
at freemarker.core.Include.accept(Include.java:169)
at freemarker.core.Environment.visit(Environment.java:221)
at freemarker.core.MixedContent.accept(MixedContent.java:92)
at freemarker.core.Environment.visit(Environment.java:221)
at freemarker.core.Environment.process(Environment.java:199)
at freemarker.template.Template.process(Template.java:237)
at com.jeecms.common.web.springmvc.SimpleFreeMarkerView.renderMergedTemplateModel(SimpleFreeMarkerView.java:159)
at org.springframework.web.servlet.view.AbstractTemplateView.renderMergedOutputModel(AbstractTemplateView.java:167)
at org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:303)
at org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1257)
at org.springframework.web.servlet.DispatcherServlet.processDispatchResult(DispatcherServlet.java:1037)
at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:980)
at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:897)
at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:970)
at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:861)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:635)
at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:846)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:742)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.springframework.web.filter.HiddenHttpMethodFilter.doFilterInternal(HiddenHttpMethodFilter.java:81)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.springframework.orm.hibernate3.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:198)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:197)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.jeecms.common.web.ProcessTimeFilter.doFilter(ProcessTimeFilter.java:35)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
at org.apache.catalina.valves.RemoteIpValve.invoke(RemoteIpValve.java:677)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:650)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:803)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:790)
at org.apache.tomcat.util.net.AprEndpoint$SocketWithOptionsProcessor.run(AprEndpoint.java:2351)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)